Frequently Asked Questions (FAQs)
CURTAIN CREATIONS CO LLC
📍 113 Lulane Dr, Frisco TX 75036
🌐 curtaincreationsco.com
📧 [email protected]
📞 (682) 282-0743
1. What types of curtains do you offer?
We offer a wide variety of curtains including blackout, sheer, thermal, grommet, rod pocket, and custom-sized options to suit every space and design preference.
2. Do you provide custom curtain services?
Yes, we specialize in custom-made curtains tailored to your measurements and fabric choices. Please contact us for more information and a quote.
3. How can I place an order?
You can place an order directly through our website curtaincreationsco.com. For assistance, you can also email us or call our customer support line.
4. What is your shipping policy?
We offer shipping across the U.S. Standard orders are processed within 2-4 business days. Shipping times and costs may vary depending on location and order size.
5. Can I track my order?
Yes. Once your order is shipped, we will provide a tracking number via email so you can monitor its status.
6. What is your return policy?
We accept returns within 14 days of delivery on unused and unopened items. Custom orders are non-refundable. Please contact us before sending any items back.
7. What if my curtains arrive damaged or incorrect?
If you receive a damaged or incorrect item, please contact us within 5 days of delivery. We will arrange for a replacement or issue a refund as appropriate.
8. Do you offer wholesale pricing or bulk orders?
Yes, we offer special pricing for bulk or commercial orders. Please email [email protected] with your requirements.
9. How do I contact customer service?
You can reach our customer service team via email at [email protected] or by phone at (682) 282-0743. We’re happy to help!
10. Do you offer installation services?
Currently, we do not provide installation services. However, we can offer guidance or connect you with local professionals if needed.